Thursday, June 16, 2016

Ghirardelli Ice Cream & Chocolate Shop - Disney Springs

After we moved to Orlando in 2008, Ghirardelli Ice Cream & Chocolate Shop in Disney Springs became one of our favorite dessert spots at Disney World.  My husband and I loved to order a scoop of vanilla ice cream with their amazing milk chocolate hot fudge.

On our trip to Disneyland three years ago, I did not pass up the chance to stop at Ghirardelli Soda Fountain and Chocolate Shop at Disney California Adventure Park.

Imagine my disappointment when I stopped at Ghirardelli Ice Cream & Chocolate Shop in February of 2015 to enjoy dessert with my family, only to be told that employees will no longer change their gloves or scoop ice cream from a new container in the back to avoid cross contamination like they used to.  I contacted Disney Special Diets, who told me that things might change if they got enough feedback, so several of my amazing blog readers emailed to express their disappointment, but sadly, nothing has changed.  

My husband and I met some of his college friends and their children at Ghardelli yesterday, and I was told that their un-Disney policies are still in place, so I will continue to avoid eating there.  I did speak to a manager last year about their unwillingness to go the extra mile for people with special diets, and he was not very friendly and did not seem to care.  I still hold out hope that Ghardelli Ice Cream & Chocolate Shop will change their policies in the future, but until then, my family and I will take our business elsewhere.  

If you are looking for a safe quick service dessert option at Disney Springs, I suggest Erin McKenna's Bakery NYC or Sprinkles Cupcakes.  


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